Mayes Park Ltd privacy notice

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 2018, the data controller is Mayes Park Ltd of Mayes Park Farm, Mayes Lane, Warnham RH12 3SG

Introduction & General Terms

This policy not only relates to any personal information you provide to our site; it also relates to our use of any personal information you provide to us via phone or text, by email, in letters, our social media or other correspondence.

Mayes Park ltd is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 2018 (these laws are referred to collectively in this policy as the “data protection laws”).

Our site may, from time to time, contain hyperlinks to and from websites owned and operated by third parties. These third party websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review their website privacy policies too before you submit any personal data to these websites. They will govern the use of personal information you submit, which may also be collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites, and your use of such websites is entirely at your own risk.

What information will Mayes Park Ltd collect about me?

We may collect and process the following data about you:

Information you give us. You may give us personal information when you participate in, access or sign up to any of our products, services, activities, visit our site and/or complete any of our online forms, or by corresponding with us by phone, email or otherwise. This can consist of information such as your name, email address, postal address, landline telephone or mobile number, and date of birth, depending on the activity involved.

How will Mayes Park Ltd use the information it collects about me?

We will use your personal information for a number of purposes including the following:

To provide our products, services arising from any engagements entered into between you and us, activities or online content and to deal with your requests and enquiries.

For “service administration purposes”, which means that we may contact you for reasons related to the service, activity or online content you have signed up for.

To contact you about a submission you have made, including any content you provide.

To provide you with information about our services, activities or online content that you request from us and to provide you with information about other services we offer that are similar to those that you have already purchased or enquired about.

To provide you, or permit selected third parties to provide you, with information about products or services we feel may interest you. If you are an existing client, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous instruction or engagement or negotiations of such to you. If you are not an existing client, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

Where we propose using your personal information for any other uses, we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above.

When will Mayes Park Ltd contact me?

We may contact you:

• in relation to any service, activity or online content you have signed up for in order to ensure that we can deliver the services to you;

• in relation to any correspondence we receive from you or any comment or complaint you make about our products or services;

• in relation to any contribution you have submitted to us, e.g. on our contact forms or by email or post;

• to invite you to participate in surveys about our services (participation is always voluntary); and

• for marketing purposes, as explained above.

Will Mayes Park Ltd share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies) or as described in this section.

We may share your personal information with other members of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

In addition, sometimes we share your information with selected third parties as follows:

· to process your information on our behalf. Mayes Park ltd requires these third parties to comply strictly with its instructions and we require that they do not use your personal information for their own business purposes;

· with business partners, suppliers, government organisations and sub-contractors for the performance of any engagement we enter into with them or you;

· advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and

· analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

· in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

· if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of our company, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

We will always do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Can I find out what personal information Mayes Park ltd holds about me?

Under the Data Protection Act 2018, you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected.

Please address requests and questions about this or any other question about this policy to the Data Protection Officer, Mayes Park ltd, Mayes Parm Farm, Mayes Lane, Warnham RH12 3SG or email estatemanager@mayespark.com